Cancellation Policy
Cancellation, rescheduling and refund rules for your bookings.
Placeholder text. Replace these sample charges with your actual policy before the website goes live.
Last updated: 1 November 2026
Cancellation by the client
| When you cancel | Cancellation charge |
|---|---|
| More than 15 days before the assignment | No charge |
| 7 to 15 days before | 25% of the agreed fee |
| 3 to 6 days before | 50% of the agreed fee |
| Less than 3 days before, or no-show | 100% of the agreed fee |
Rescheduling
Assignments can be rescheduled once without charge if you ask at least 7 days in advance, subject to staff availability.
Cancellation by Tour Saarthi
If we cannot provide the agreed staff, we will offer an equally qualified replacement. If you do not accept the replacement, we will refund any advance paid in full.
Refunds
Refunds are processed to the original payment method within 10 working days.
How to cancel
Email info@toursaarthi.in with your booking reference. The date we receive your email is the cancellation date.